TABLE OF CONTENTS
1 INTRODUCTION 71
1.1 OBJECTIVES OF THE STUDY 71
1.2 MARKET DEFINITION 71
1.3 OVERVIEW OF THE NORTH AMERICA IN-FLIGHT CATERING SERVICES MARKET 71
1.4 CURRENCY AND PRICING 73
1.5 LIMITATIONS 73
1.6 MARKETS COVERED 74
2 MARKET SEGMENTATION 78
2.1 MARKETS COVERED 78
2.2 GEOGRAPHICAL SCOPE 79
2.3 YEARS CONSIDERED FOR THE STUDY 80
2.4 DBMR TRIPOD DATA VALIDATION MODEL 81
2.5 PRIMARY INTERVIEWS WITH KEY OPINION LEADERS 84
2.6 MULTIVARIATE MODELLING 85
2.7 FOOD TYPE SEGMENT LIFELINE CURVE 85
2.8 MARKET END USER COVERAGE GRID 86
2.9 DBMR MARKET POSITION GRID 87
2.10 VENDOR SHARE ANALYSIS 88
2.11 SECONDARY SOURCES 89
2.12 ASSUMPTIONS 89
3 EXECUTIVE SUMMARY 90
4 PREMIUM INSIGHTS 93
4.1 NORTH AMERICA IN-FLIGHT CATERING SERVICES MARKET, CONSUMER BEHAVIOUR ANALYSIS 94
4.2 NORTH AMERICA IN-FLIGHT CATERING SERVICES MARKET, DIFFERENTIAL SERVICE OFFERING 95
4.3 OVERVIEW ON CONSUMPTION OF CATERING SERVICES PER AIRLINES 96
4.4 PACKAGE DESIGNING 97
4.5 PRICING ANALYSIS 98
4.6 NORTH AMERICA IN-FLIGHT CATERING SERVICES MARKET, PROMOTIONAL ACTIVITIES 99
4.7 SERVICE POSITIONING 100
5 REGULATORY FRAMEWORK 101
5.1 WORLD FOOD SAFETY GUIDELINES FOR AIRLINE CATERING 101
5.2 REGULATORY SCENARIO IN EUROPE 103
6 MARKET OVERVIEW 104
6.1 DRIVERS 106
6.1.1 RISING NUMBER OF AIRLINE PASSENGERS AND NON-STOP FLIGHTS 106
6.1.2 CHANGING LIFESTYLE COUPLED WITH INCREASING DISPOSABLE INCOME 106
6.1.3 INTENSE COMPETITION AMONG MARKET PLAYERS 106
6.2 RESTRAINTS 107
6.2.1 STRINGENCY IN FOOD QUALITY REGULATIONS 107
6.2.2 LACK OF FOOD CHOICES PROVIDED BY THE AIRLINES 107
6.3 OPPORTUNITIES 108
6.3.1 ADVANCEMENTS IN THE FLIGHT FOOD ORDERING FRAMEWORK 108
6.3.2 INCREASED ADOPTION OF INTERNET MEAL RESERVATION SYSTEMS BY THE MAJOR AIRLINE COMPANIES 108
6.4 CHALLENGES 109
6.4.1 RESTRICTIONS ON STORAGE SPACE AND DELIVERY 109
6.4.2 OFFERING A DIVERSITY OF RESTAURANTS 109
7 NORTH AMERICA IN-FLIGHT CATERING SERVICES MARKET, BY FOOD TYPE 110
7.1 OVERVIEW 111
7.2 MEALS 114
7.2.1 STANDARD MEALS 115
7.2.1.1 FULL-SERVICE CARRIERS 115
7.2.1.2 LOW-COST CARRIERS 115
7.2.1.2.1 ECONOMY CLASS 116
7.2.1.2.2 BUSINESS CLASS 116
7.2.1.2.3 FIRST CLASS 116
7.2.2 SPECIALTY MEALS 116
7.2.2.1 HALAL MEALS 117
7.2.2.2 INFANT & BABY MEALS 117
7.2.2.3 DIABETIC/LOW SUGAR MEALS 117
7.2.2.4 GLUTEN-FREE MEALS 117
7.2.2.5 HIGH FIBER MEALS 117
7.2.2.6 BUDDHIST MEALS 117
7.2.2.7 GOURMET MEALS 118
7.2.2.8 KOSHER MEALS 118
7.2.2.9 OTHERS 118
7.2.2.9.1 FULL-SERVICE CARRIERS 118
7.2.2.9.2 LOW-COST CARRIERS 118
7.2.2.9.2.1 ECONOMY CLASS 119
7.2.2.9.2.2 BUSINESS CLASS 119
7.2.2.9.2.3 FIRST CLASS 119
7.2.2.9.2.3.1 VEGETARIAN AND VEGAN MEALS 119
7.2.2.9.2.3.1.1 FULL-SERVICE CARRIERS 120
7.2.2.9.2.3.1.2 LOW-COST CARRIERS 120
7.2.2.9.2.3.1.2.1 ECONOMY CLASS 120
7.2.2.9.2.3.1.2.2 BUSINESS CLASS 120
7.2.2.9.2.3.1.2.3 FIRST CLASS 120
7.2.2.9.2.3.2 NON-VEGETARIAN MEALS 120
7.2.2.9.2.3.2.1 CHICKEN 121
7.2.2.9.2.3.2.2 PORK 121
7.2.2.9.2.3.2.3 BEEF 121
7.2.2.9.2.3.2.4 FISH 121
7.2.2.9.2.3.2.5 OTHERS 121
7.2.2.9.2.3.2.5.1 FULL-SERVICE CARRIERS 122
7.2.2.9.2.3.2.5.2 LOW-COST CARRIERS 122
7.2.2.10 ECONOMY CLASS 122
7.2.2.11 BUSINESS CLASS 122
7.2.2.12 FIRST CLASS 122
7.3 CONVENIENCE FOOD 123
7.3.1 SANDWHICH 124
7.3.2 BURGERS 124
7.3.3 PASTA 124
7.3.4 PIZZA 124
7.3.5 OTHERS 124
7.3.5.1 FULL-SERVICE CARRIERS 125
7.3.5.2 LOW-COST CARRIERS 125
7.3.5.2.1 ECONOMY CLASS 125
7.3.5.2.2 BUSINESS CLASS 125
7.3.5.2.3 FIRST CLASS 125
7.4 BEVERAGES 125
7.4.1 NON-ALCOHOLIC BEVERAGES 126
7.4.1.1 FRUIT JUICES 127
7.4.1.2 ENEGERY DRINKS 127
7.4.1.3 SPORTS DRINK 127
7.4.1.4 OTHERS 127
7.5 ALCOHOLIC BEVERAGES 127
7.5.1 BEER 128
7.5.2 WHISKY 128
7.5.3 BRANDY 128
7.5.4 RUM 128
7.5.5 OTHERS 128
7.5.5.1 FULL-SERVICE CARRIERS 129
7.5.5.2 LOW-COST CARRIERS 129
7.5.5.2.1 ECONOMY CLASS 129
7.5.5.2.2 BUSINESS CLASS 129
7.5.5.2.3 FIRST CLASS 129
7.6 BAKERY 129
7.6.1 BAKERY & ROLL PRODUCTS 130
7.6.2 COOKIES, BISCUITS & CRACKERS 131
7.6.3 BROWNIES 131
7.6.4 CAKES, PASTRIES & TRUFFLE 131
7.6.5 TART & PIES 131
7.6.6 TORTILLA 131
7.6.7 OTHERS 131
7.6.7.1 FULL-SERVICE CARRIERS 131
7.6.7.2 LOW-COST CARRIERS 132
7.6.7.2.1 ECONOMY CLASS 132
7.6.7.2.2 BUSINESS CLASS 132
7.6.7.2.3 FIRST CLASS 132
7.7 CONFECTIONARY 132
7.7.1 SUGARED CONFECTIONARY 133
7.7.2 CHOCOLATE CONFECTIONARY 133
7.7.2.1 FULL-SERVICE CARRIERS 134
7.7.2.2 LOW-COST CARRIERS 134
7.7.2.2.1 ECONOMY CLASS 134
7.7.2.2.2 BUSINESS CLASS 134
7.7.2.2.3 FIRST CLASS 134
8 NORTH AMERICA IN-FLIGHT CATERING SERVICES MARKET, BY FLIGHT CATEGORY 135
8.1 OVERVIEW 136
8.2 FULL-SERVICE CARRIERS 139
8.3 LOW-COST CARRIERS 139
9 NORTH AMERICA IN-FLIGHT CATERING SERVICES MARKET, BY AIRCRAFT SEATING CLASS 141
9.1 OVERVIEW 142
9.2 ECONOMY CLASS 145
9.3 BUSINESS CLASS 145
9.4 FIRST CLASS 146
10 NORTH AMERICA IN-FLIGHT CATERING SERVICES MARKET, BY CATERING TYPE 147
10.1 OVERVIEW 148
10.2 RETAIL ON BOARD 151
10.3 CLASSIC CATERING 151
11 NORTH AMERICA IN-FLIGHT CATERING SERVICES MARKET, BY FLIGHT TYPE 153
11.1 OVERVIEW 154
11.2 DOMESTIC 157
11.2.1 SHORT HAUL 158
11.2.2 LONG HAUL 158
11.3 INTERNATIONAL 158
11.3.1 LONG HAUL 159
11.3.2 SHORT HAUL 159
12 NORTH AMERICA IN-FLIGHT CATERING SERVICES MARKET, BY REGION 160
12.1 NORTH AMERICA 161
12.1.1 U.S. 176
12.1.2 CANADA 186
12.1.3 MEXICO 196
13 NORTH AMERICA IN-FLIGHT CATERING SERVICES MARKET, COMPANY LANDSCAPE 207
13.1 COMPANY SHARE ANALYSIS: NORTH AMERICA 207
14 SWOT ANALYSIS 208
15 COMPANY PROFILE 209
15.1 DNATA 209
15.1.1 COMPANY SNAPSHOT 209
15.1.2 REVENUE ANALYSIS 209
15.1.3 COMPANY SHARE ANALYSIS 210
15.1.4 PRODUCT PORTFOLIO 210
15.1.5 RECENT DEVELOPMENT 210
15.2 GATEGROUP 211
15.2.1 COMPANY SNAPSHOT 211
15.2.2 REVENUE ANALYSIS 211
15.2.3 COMPANY SHARE ANALYSIS 212
15.2.4 PRODUCT PORTFOLIO 212
15.2.5 RECENT DEVELOPMENT 212
15.3 CATHAY PACIFIC CATERING SERVICES 213
15.3.1 COMPANY SNAPSHOT 213
15.3.2 COMPANY SHARE ANALYSIS 213
15.3.3 PRODUCT PORTFOLIO 214
15.3.4 RECENT DEVELOPMENTS 214
15.4 LSG GROUP 215
15.4.1 COMPANY SNAPSHOT 215
15.4.2 COMPANY SHARE ANALYSIS 215
15.4.3 PRODUCT PORTFOLIO 216
15.4.4 RECENT DEVELOPMENTS 216
15.5 NEWREST 217
15.5.1 COMPANY SNAPSHOT 217
15.5.2 COMPANY SHARE ANALYSIS 217
15.5.3 PRODUCT PORTFOLIO 218
15.5.4 RECENT DEVELOPMENT 218
15.6 ABBY'S CATERING 219
15.6.1 COMPANY SNAPSHOT 219
15.6.2 PRODUCT PORTFOLIO 219
15.6.3 RECENT DEVELOPMENT 219
15.7 AEROCHEF 220
15.7.1 COMPANY SNAPSHOT 220
15.7.2 PRODUCT PORTFOLIO 220
15.7.3 RECENT DEVELOPMENT 220
15.8 AIR CULINAIRE WORLDWIDE 221
15.8.1 COMPANY SNAPSHOT 221
15.8.2 PRODUCT PORTFOLIO 221
15.8.3 RECENT DEVELOPMENT 221
15.9 AIR FAYRE 222
15.9.1 COMPANY SNAPSHOT 222
15.9.2 PRODUCT PORTFOLIO 222
15.9.3 RECENT DEVELOPMENT 222
15.10 AIR GOURMET 223
15.10.1 COMPANY SNAPSHOT 223
15.10.2 PRODUCT PORTFOLIO 223
15.10.3 RECENT DEVELOPMENT 223
15.11 ANA CATERING SERVICE CO., LTD. 224
15.11.1 COMPANY SNAPSHOT 224
15.11.2 PRODUCT PORTFOLIO 224
15.11.3 RECENT DEVELOPMENTS 224
15.12 BEHA CATERING 225
15.12.1 COMPANY SNAPSHOT 225
15.12.2 PRODUCT PORTFOLIO 225
15.12.3 RECENT DEVELOPMENT 225
15.13 BRAHIM'S HOLDINGS 226
15.13.1 COMPANY SNAPSHOT 226
15.13.2 REVENUE ANALYSIS 226
15.13.3 PRODUCT PORTFOLIO 227
15.13.4 RECENT DEVELOPMENTS 227
15.14 CAFS 228
15.14.1 COMPANY SNAPSHOT 228
15.14.2 PRODUCT PORTFOLIO 228
15.14.3 RECENT DEVELOPMENTS 228
15.15 DE LUXE LIMITED. 229
15.15.1 COMPANY SNAPSHOT 229
15.15.2 PRODUCT PORTFOLIO 229
15.15.3 RECENT DEVELOPMENT 229
15.16 DO & CO AKTIENGESELLSCHAFT 230
15.16.1 COMPANY SNAPSHOT 230
15.16.2 REVENUE ANALYSIS 230
15.16.3 PRODUCT PORTFOLIO 231
15.16.4 RECENT DEVELOPMENT 231
15.17 EGYPTAIR IN-FLIGHT SERVICES 232
15.17.1 COMPANY SNAPSHOT 232
15.17.2 PRODUCT PORTFOLIO 232
15.17.3 RECENT DEVELOPMENTS 232
15.18 EMIRATES FLIGHT CATERING 233
15.18.1 COMPANY SNAPSHOT 233
15.18.2 PRODUCT PORTFOLIO 233
15.18.3 RECENT DEVELOPMENT 233

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