TABLE OF CONTENTS
1 INTRODUCTION 26
1.1 OBJECTIVES OF THE STUDY 26
1.2 MARKET DEFINITION 26
1.3 OVERVIEW OF MIDDLE EAST & AFRICA MEDICAL EQUIPMENT MAINTENANCE MARKET 26
1.4 CURRENCY AND PRICING 28
1.5 LIMITATIONS 28
1.6 MARKETS COVERED 28
2 MARKET SEGMENTATION 33
2.1 MARKETS COVERED 33
2.2 GEOGRAPHICAL SCOPE 34
2.3 YEARS CONSIDERED FOR THE STUDY 34
2.4 DBMR TRIPOD DATA VALIDATION MODEL 35
2.5 PRIMARY INTERVIEWS WITH KEY OPINION LEADERS 38
2.6 DBMR MARKET POSITION GRID 39
2.7 MULTIVARIATE MODELING 41
2.8 SERVICE TYPE TIMELINE CURVE 41
2.9 END-USER COVERAGE GRID 42
2.10 SECONDARY SOURCES 43
2.11 ASSUMPTIONS 43
3 EXECUTIVE SUMMARY 44
4 PREMIUM INSIGHTS 47
4.1 PESTEL ANALYSIS 48
4.2 PORTERS FIVE FORCES 49
5 REGULATORY SCENARIO 50
5.1 STANDARDS FOR MEDICAL EQUIPMENT MAINTENANCE 50
5.2 COUNTRY WISE REGULATION IN THE MIDDLE EAST & AFRICA 51
5.2.1 UNITED ARAB EMIRATES (U.A.E): 51
5.2.2 KUWAIT: 51
5.2.3 BAHRAIN: 51
5.2.4 OMAN: 51
5.2.5 QATAR: 51

6 MARKET OVERVIEW 52
6.1 DRIVERS 54
6.1.1 RISING PREVALENCE OF CHRONIC DISEASES ACROSS THE REGION 54
6.1.2 TECHNOLOGICAL ADVANCEMENTS IN DELIVERING EFFECTIVE HEALTHCARE SERVICES 54
6.1.3 INCREASING FOCUS ON THE BENEFIT OF PREVENTIVE MEDICAL EQUIPMENT MAINTENANCE 55
6.1.4 SURGE ON STRATEGIC SOURCING DEMAND FOR SERVICE & MAINTENANCE PROJECT 56
6.2 RESTRAINTS 57
6.2.1 HIGHER COSTS ASSOCIATED WITH THE MAINTENANCE OF THE MEDICAL EQUIPMENT 57
6.2.2 STRINGENT REGULATORY FRAMEWORK BY GOVERNMENT IN THE HEALTHCARE SECTOR 58
6.3 OPPORTUNITIES 58
6.3.1 RISE IN STRATEGIC ACQUISITION & PARTNERSHIP AMONG THE ORGANIZATIONS 58
6.3.2 EMERGENCE OF TIME-EFFICIENT SERVICES & VARIOUS STANDARDS 59
6.4 CHALLENGES 60
6.4.1 LACK OF INFRASTRUCTURE IN HEALTHCARE SERVICES 60
6.4.2 SHORTAGE OF SKILLED PERSONNEL IN HEALTHCARE SECTOR 60
7 IMPACT OF COVID-19 ON MIDDLE EAST & AFRICA MEDICAL EQUIPMENT MAINTENANCE MARKET 61
7.1 ANALYSIS ON IMPACT OF COVID-19 ON MEDICAL EQUIPMENT MAINTENANCE MARKET 61
7.2 AFTERMATH OF COVID-19 AND GOVERNMENT INITIATIVE TO BOOST THE MARKET 61
7.3 STRATEGIC DECISIONS FOR SERVICE PROVIDERS AFTER COVID-19 TO GAIN COMPETITIVE MARKET SHARE 62
7.4 IMPACT ON PRICE 62
7.5 IMPACT ON DEMAND AND SUPPLY CHAIN 62
7.6 CONCLUSION 63
8 MIDDLE EAST & AFRICA MEDICAL EQUIPMENT MAINTENANCE MARKET, BY SERVICE TYPE 64
8.1 OVERVIEW 65
8.2 PREVENTIVE 66
8.2.1 IN-HOUSE SERVICE PROVIDERS 66
8.2.2 EXTERNAL SERVICE PROVIDERS 67
8.2.2.1 ORIGINAL EQUIPMENT MANUFACTURERS (OEM) 67
8.2.2.1.1 SINGLE-VENDOR OEMS 67
8.2.2.1.2 MULTI-VENDOR OEMS 67
8.2.2.2 INDEPENDENT SERVICE ORGANIZATIONS (ISM) 68

8.3 CORRECTIVE 68
8.3.1 IN-HOUSE SERVICE PROVIDERS 68
8.3.2 EXTERNAL SERVICE PROVIDERS 68
8.3.2.1 ORIGINAL EQUIPMENT MANUFACTURERS (OEM) 69
8.3.2.1.1 SINGLE-VENDOR OEMS 69
8.3.2.1.2 MULTI-VENDOR OEMS 69
8.3.2.2 INDEPENDENT SERVICE ORGANIZATIONS (ISM) 69
8.4 PERFORMANCE/OPERATIONAL 70
8.4.1 IN-HOUSE SERVICE PROVIDERS 70
8.4.2 EXTERNAL SERVICE PROVIDERS 70
8.4.2.1 ORIGINAL EQUIPMENT MANUFACTURERS (OEM) 71
8.4.2.1.1 SINGLE-VENDOR OEMS 71
8.4.2.1.2 MULTI-VENDOR OEMS 71
8.4.2.2 INDEPENDENT SERVICE ORGANIZATIONS (ISM) 71
9 MIDDLE EAST & AFRICA MEDICAL EQUIPMENT MAINTENANCE MARKET, BY SERVICE PROVIDERS 72
9.1 OVERVIEW 73
9.2 IN-HOUSE SERVICE PROVIDERS 74
9.3 EXTERNAL SERVICE PROVIDERS 74
9.3.1 ORIGINAL EQUIPMENT MANUFACTURERS (OEM) 75
9.3.1.1 SINGLE-VENDOR OEMS 75
9.3.1.2 MULTI-VENDOR OEMS 75
9.3.2 INDEPENDENT SERVICE ORGANIZATIONS (ISM) 75
10 MIDDLE EAST & AFRICA MEDICAL EQUIPMENT MAINTENANCE MARKET, BY DEVICE TYPE 76
10.1 OVERVIEW 77
10.2 IMAGING EQUIPMENT 78
10.2.1 ADVANCED MODALITIES 79
10.2.1.1 CT 79
10.2.1.2 MRI 79
10.2.1.3 VASCULAR ANGIOGRAPHY SYSTEMS 79
10.2.1.4 OTHER ADVANCED MEDICAL IMAGING MODALITIES 79

10.2.2 PRIMARY MODALITIES 80
10.2.2.1 DIGITAL X-RAY 80
10.2.2.2 ULTRASOUND 80
10.2.2.2.1 DIAGNOSTIC ULTRASOUND 80
10.2.2.2.1.1 2D ASPIRATOR 81
10.2.2.2.1.2 3D & 4D ULTRASOUND 81
10.2.2.2.1.3 ULTRASONIC ASPIRATOR 81
10.2.2.2.1.4 DOPPLER ULTRASOUND 81
10.2.2.2.2 THERAPEUTIC ULTRASOUND 81
10.2.2.2.2.1 HIGH INTENSITY FOCUSED ULTRASOUND (HIFU) 82
10.2.2.2.2.2 EXTRACORPOREAL SHOCKWAVE LITHOTRIPSY (ESWL) 82
10.2.2.3 OTHER PRIMARY MEDICAL IMAGING MODALITIES 82
10.3 ENDOSCOPIC DEVICES 82
10.3.1 ARTHROSCOPY 83
10.3.2 HYSTEROSCOPY 83
10.3.3 LAPAROSCOPY 83
10.3.4 CYSTOSCOPY 83
10.3.5 BRONCHOSCOPY 83
10.3.6 OTHERS 83
10.4 ELECTROMEDICAL EQUIPMENT 83
10.5 SURGICAL INSTRUMENTS 84
10.5.1 ELECTROSURGICAL DEVICES 85
10.5.2 HANDHELD SURGICAL DEVICES 85
10.5.2.1 CUTTER INSTRUMENTS 85
10.5.2.2 AUXILIARY INSTRUMENTS 85
10.5.2.3 REFRACTORS 85
10.5.2.4 DILATORS 85
10.5.2.5 FORCEPS AND SPATULAS 86
10.5.2.6 GRASPERS 86
10.5.2.7 OTHERS 86
10.5.3 OTHERS 86
10.6 OTHER MEDICAL EQUIPMENT 86
10.6.1 LIFE SUPPORT DEVICES 87
10.6.1.1 VENTILATORS 87
10.6.1.2 ANESTHETIC DEVICES 87
10.6.1.3 OTHERS 87
10.6.2 DENTAL EQUIPMENT 87
11 MIDDLE EAST & AFRICA MEDICAL EQUIPMENT MAINTENANCE MARKET, BY LEVEL OF MAINTENANCE 88
11.1 OVERVIEW 89
11.2 LEVEL 3, SPECIALIZED 90
11.3 LEVEL 2, TECHNICIAN 90
11.4 LEVEL 1, USER (OR FIRST-LINE) 91
12 MIDDLE EAST & AFRICA MEDICAL EQUIPMENT MAINTENANCE MARKET, BY END USER 92
12.1 OVERVIEW 93
12.2 HOSPITALS 94
12.3 CLINICS 94
12.4 LABORATORY 95
12.5 OTHER HEALTH CARE CENTERS 95
13 MIDDLE EAST & AFRICA MEDICAL EQUIPMENT MAINTENANCE MARKET, BY COUNTRY 96
13.1 ISRAEL 101
13.2 SAUDI ARABIA 108
13.3 U.A.E. 115
13.4 SOUTH AFRICA 122
13.5 EGYPT 129
13.6 QATAR 136
13.7 KUWAIT 143
13.8 OMAN 150
13.9 BAHRAIN 157
13.10 REST OF MIDDLE EAST & AFRICA 164
14 MIDDLE EAST & AFRICA MEDICAL EQUIPMENT MAINTENANCE MARKET, COMPANY LANDSCAPE 165
14.1 COMPANY SHARE ANALYSIS: MIDDLE EAST & AFRICA 165
15 SWOT ANALYSIS 166

16 COMPANY SHARE ANALYSIS 167
16.1 GENERAL ELECTRIC COMPANY 167
16.1.1 COMPANY SNAPSHOT 167
16.1.2 REVENUE ANALYSIS 167
16.1.3 SERVICE PORTFOLIO 168
16.1.4 RECENT DEVELOPMENTS 168
16.2 SIEMENS HEALTHINEERS AG 169
16.2.1 COMPANY SNAPSHOT 169
16.2.2 REVENUE ANALYSIS 169
16.2.3 SERVICE PORTFOLIO 170
16.2.4 RECENT DEVELOPMENT 170
16.3 MEDTRONIC 171
16.3.1 COMPANY SNAPSHOT 171
16.3.2 REVENUE ANALYSIS 171
16.3.3 SERVICE PORTFOLIO 172
16.3.4 RECENT DEVELOPMENT 172
16.4 DRGERWERK AG & CO. KGAA 173
16.4.1 COMPANY SNAPSHOT 173
16.4.2 REVENUE ANALYSIS 173
16.4.3 SERVICE PORTFOLIO 174
16.4.4 RECENT DEVELOPMENT 174
16.5 KONINKLIJKE PHILIPS N.V 175
16.5.1 COMPANY SNAPSHOT 175
16.5.2 REVENUE ANALYSIS 175
16.5.3 SERVICE PORTFOLIO 176
16.5.4 RECENT DEVELOPMENTS 176
16.6 AGFA-GEVAERT GROUP 177
16.6.1 COMPANY SNAPSHOT 177
16.6.2 REVENUE ANALYSIS 177
16.6.3 SERVICES PORTFOLIO 178
16.6.4 RECENT DEVELOPMENT 178
16.7 CANON MEDICAL SYSTEMS CORPORATION 179
16.7.1 COMPANY SNAPSHOT 179
16.7.2 REVENUE ANALYSIS 179
16.7.3 SERVICEPORTFOLIO 180
16.7.4 RECENT DEVELOPMENTS 180

16.8 CARESTREAM HEALTH 181
16.8.1 COMPANY SNAPSHOT 181
16.8.2 SERVICE PORTFOLIO 181
16.8.3 RECENT DEVELOPMENT 181
16.9 COOK 183
16.9.1 COMPANY SNAPSHOT 183
16.9.2 SERVICE CATEGORY 183
16.9.3 RECENT DEVELOPMENT 183
16.10 FUJIFILM HOLDINGS CORPORATION 184
16.10.1 COMPANY SNAPSHOT 184
16.10.2 REVENUE ANALYSIS 184
16.10.3 SERVICE PORTFOLIO 185
16.10.4 RECENT DEVELOPMENT 185
16.11 HITACHI, LTD. 186
16.11.1 COMPANY SNAPSHOT 186
16.11.2 REVENUE ANALYSIS 186
16.11.3 SERVICE PORTFOLIO 187
16.11.4 RECENT DEVELOPMENT 187
16.12 KARL STORZ SE & CO. KG 188
16.12.1 COMPANY SNAPSHOT 188
16.12.2 SERVICE PORTFOLIO 188
16.12.3 RECENT DEVELOPMENT 188
16.13 OLYMPUS CORPORATION 189
16.13.1 COMPANY SNAPSHOT 189
16.13.2 REVENUE ANALYSIS 190
16.13.3 SERVICE PORTFOLIO 190
16.13.4 RECENT DEVELOPMENTS 190
16.14 RICHARD WOLF GMBH 191
16.14.1 COMPANY SNAPSHOT 191
16.14.2 SERVICE PORTFOLIO 191
16.14.3 RECENT DEVELOPMENT 191
16.15 SAMSUNGHEALTHCARE.COM 192
16.15.1 COMPANY SNAPSHOT 192
16.15.2 SERVICE PORTFOLIO 192
16.15.3 RECENT DEVELOPMENT 192
16.16 SHIMADZU CORPORATION 193
16.16.1 COMPANY SNAPSHOT 193
16.16.2 REVENUE ANALYSIS 193
16.16.3 SERVICE PORTFOLIO 194
16.16.4 RECENT DEVELOPMENTS 194
16.17 TERUMO CORPORATION 195
16.17.1 COMPANY SNAPSHOT 195
16.17.2 REVENUE ANALYSIS 196
16.17.3 SERVICES PORTFOLIO 196
16.17.4 RECENT DEVELOPMENT 196
17 QUESTIONNAIRE 198
18 RELATED REPORTS 201

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