TABLE OF CONTENTS
1 INTRODUCTION 71
1.1 OBJECTIVES OF THE STUDY 71
1.2 MARKET DEFINITION 71
1.3 OVERVIEW OF THE MIDDLE EAST & AFRICA IN-FLIGHT CATERING SERVICES MARKET 71
1.4 CURRENCY AND PRICING 73
1.5 LIMITATIONS 73
1.6 MARKETS COVERED 74
2 MARKET SEGMENTATION 78
2.1 MARKETS COVERED 78
2.2 GEOGRAPHICAL SCOPE 79
2.3 YEARS CONSIDERED FOR THE STUDY 80
2.4 DBMR TRIPOD DATA VALIDATION MODEL 81
2.5 PRIMARY INTERVIEWS WITH KEY OPINION LEADERS 84
2.6 MULTIVARIATE MODELLING 85
2.7 FOOD TYPE SEGMENT LIFELINE CURVE 85
2.8 MARKET END USER COVERAGE GRID 86
2.9 DBMR MARKET POSITION GRID 87
2.10 VENDOR SHARE ANALYSIS 88
2.11 SECONDARY SOURCES 89
2.12 ASSUMPTIONS 89
3 EXECUTIVE SUMMARY 90
4 PREMIUM INSIGHTS 93
4.1 MIDDLE EAST & AFRICA IN-FLIGHT CATERING SERVICES MARKET, CONSUMER BEHAVIOUR ANALYSIS 94
4.2 MIDDLE EAST & AFRICA IN-FLIGHT CATERING SERVICES MARKET, DIFFERENTIAL SERVICE OFFERING 95
4.3 OVERVIEW ON CONSUMPTION OF CATERING SERVICES PER AIRLINES 96
4.4 PACKAGE DESIGNING 97
4.5 PRICING ANALYSIS 98
4.6 MIDDLE EAST & AFRICA IN-FLIGHT CATERING SERVICES MARKET, PROMOTIONAL ACTIVITIES 99
4.7 SERVICE POSITIONING 100
5 REGULATORY FRAMEWORK 101
5.1 WORLD FOOD SAFETY GUIDELINES FOR AIRLINE CATERING 101
5.2 REGULATORY SCENARIO IN EUROPE 103
6 MARKET OVERVIEW 104
6.1 DRIVERS 106
6.1.1 RISING NUMBER OF AIRLINE PASSENGERS AND NON-STOP FLIGHTS 106
6.1.2 CHANGING LIFESTYLE COUPLED WITH INCREASING DISPOSABLE INCOME 106
6.1.3 INTENSE COMPETITION AMONG MARKET PLAYERS 106
6.2 RESTRAINTS 107
6.2.1 STRINGENCY IN FOOD QUALITY REGULATIONS 107
6.2.2 LACK OF FOOD CHOICES PROVIDED BY THE AIRLINES 107
6.3 OPPORTUNITIES 108
6.3.1 ADVANCEMENTS IN THE FLIGHT FOOD ORDERING FRAMEWORK 108
6.3.2 INCREASED ADOPTION OF INTERNET MEAL RESERVATION SYSTEMS BY THE MAJOR AIRLINE COMPANIES 108
6.4 CHALLENGES 109
6.4.1 RESTRICTIONS ON STORAGE SPACE AND DELIVERY 109
6.4.2 OFFERING A DIVERSITY OF RESTAURANTS 109
7 MIDDLE EAST & AFRICA IN-FLIGHT CATERING SERVICES MARKET, BY FOOD TYPE 110
7.1 OVERVIEW 111
7.2 MEALS 114
7.2.1 STANDARD MEALS 115
7.2.1.1 FULL-SERVICE CARRIERS 115
7.2.1.2 LOW-COST CARRIERS 115
7.2.1.2.1 ECONOMY CLASS 116
7.2.1.2.2 BUSINESS CLASS 116
7.2.1.2.3 FIRST CLASS 116
7.2.2 SPECIALTY MEALS 116
7.2.2.1 HALAL MEALS 117
7.2.2.2 INFANT & BABY MEALS 117
7.2.2.3 DIABETIC/LOW SUGAR MEALS 117
7.2.2.4 GLUTEN-FREE MEALS 117
7.2.2.5 HIGH FIBER MEALS 117
7.2.2.6 BUDDHIST MEALS 117
7.2.2.7 GOURMET MEALS 118
7.2.2.8 KOSHER MEALS 118
7.2.2.9 OTHERS 118
7.2.2.9.1 FULL-SERVICE CARRIERS 118
7.2.2.9.2 LOW-COST CARRIERS 118
7.2.2.9.2.1 ECONOMY CLASS 119
7.2.2.9.2.2 BUSINESS CLASS 119
7.2.2.9.2.3 FIRST CLASS 119
7.2.2.9.2.3.1 VEGETARIAN AND VEGAN MEALS 119
7.2.2.9.2.3.1.1 FULL-SERVICE CARRIERS 120
7.2.2.9.2.3.1.2 LOW-COST CARRIERS 120
7.2.2.9.2.3.1.2.1 ECONOMY CLASS 120
7.2.2.9.2.3.1.2.2 BUSINESS CLASS 120
7.2.2.9.2.3.1.2.3 FIRST CLASS 120
7.2.2.9.2.3.2 NON-VEGETARIAN MEALS 120
7.2.2.9.2.3.2.1 CHICKEN 121
7.2.2.9.2.3.2.2 PORK 121
7.2.2.9.2.3.2.3 BEEF 121
7.2.2.9.2.3.2.4 FISH 121
7.2.2.9.2.3.2.5 OTHERS 121
7.2.2.9.2.3.2.5.1 FULL-SERVICE CARRIERS 122
7.2.2.9.2.3.2.5.2 LOW-COST CARRIERS 122
7.2.2.10 ECONOMY CLASS 122
7.2.2.11 BUSINESS CLASS 122
7.2.2.12 FIRST CLASS 122
7.3 CONVENIENCE FOOD 123
7.3.1 SANDWHICH 124
7.3.2 BURGERS 124
7.3.3 PASTA 124
7.3.4 PIZZA 124
7.3.5 OTHERS 124
7.3.5.1 FULL-SERVICE CARRIERS 125
7.3.5.2 LOW-COST CARRIERS 125
7.3.5.2.1 ECONOMY CLASS 125
7.3.5.2.2 BUSINESS CLASS 125
7.3.5.2.3 FIRST CLASS 125
7.4 BEVERAGES 125
7.4.1 NON-ALCOHOLIC BEVERAGES 126
7.4.1.1 FRUIT JUICES 127
7.4.1.2 ENEGERY DRINKS 127
7.4.1.3 SPORTS DRINK 127
7.4.1.4 OTHERS 127
7.5 ALCOHOLIC BEVERAGES 127
7.5.1 BEER 128
7.5.2 WHISKY 128
7.5.3 BRANDY 128
7.5.4 RUM 128
7.5.5 OTHERS 128
7.5.5.1 FULL-SERVICE CARRIERS 129
7.5.5.2 LOW-COST CARRIERS 129
7.5.5.2.1 ECONOMY CLASS 129
7.5.5.2.2 BUSINESS CLASS 129
7.5.5.2.3 FIRST CLASS 129
7.6 BAKERY 129
7.6.1 BAKERY & ROLL PRODUCTS 130
7.6.2 COOKIES, BISCUITS & CRACKERS 131
7.6.3 BROWNIES 131
7.6.4 CAKES, PASTRIES & TRUFFLE 131
7.6.5 TART & PIES 131
7.6.6 TORTILLA 131
7.6.7 OTHERS 131
7.6.7.1 FULL-SERVICE CARRIERS 131
7.6.7.2 LOW-COST CARRIERS 132
7.6.7.2.1 ECONOMY CLASS 132
7.6.7.2.2 BUSINESS CLASS 132
7.6.7.2.3 FIRST CLASS 132
7.7 CONFECTIONARY 132
7.7.1 SUGARED CONFECTIONARY 133
7.7.2 CHOCOLATE CONFECTIONARY 133
7.7.2.1 FULL-SERVICE CARRIERS 134
7.7.2.2 LOW-COST CARRIERS 134
7.7.2.2.1 ECONOMY CLASS 134
7.7.2.2.2 BUSINESS CLASS 134
7.7.2.2.3 FIRST CLASS 134
8 MIDDLE EAST & AFRICA IN-FLIGHT CATERING SERVICES MARKET, BY FLIGHT CATEGORY 135
8.1 OVERVIEW 136
8.2 FULL-SERVICE CARRIERS 139
8.3 LOW-COST CARRIERS 139
9 MIDDLE EAST & AFRICA IN-FLIGHT CATERING SERVICES MARKET, BY AIRCRAFT SEATING CLASS 141
9.1 OVERVIEW 142
9.2 ECONOMY CLASS 145
9.3 BUSINESS CLASS 145
9.4 FIRST CLASS 146
10 MIDDLE EAST & AFRICA IN-FLIGHT CATERING SERVICES MARKET, BY CATERING TYPE 147
10.1 OVERVIEW 148
10.2 RETAIL ON BOARD 151
10.3 CLASSIC CATERING 151
11 MIDDLE EAST & AFRICA IN-FLIGHT CATERING SERVICES MARKET, BY FLIGHT TYPE 153
11.1 OVERVIEW 154
11.2 DOMESTIC 157
11.2.1 SHORT HAUL 158
11.2.2 LONG HAUL 158
11.3 INTERNATIONAL 158
11.3.1 LONG HAUL 159
11.3.2 SHORT HAUL 159
12 MIDDLE EAST & AFRICA IN-FLIGHT CATERING SERVICES MARKET, BY REGION 160
12.1 MIDDLE EAST AND AFRICA 161
12.1.1 SOUTH AFRICA 176
12.1.2 U.A.E 186
12.1.3 SAUDI ARABIA 196
12.1.4 OMAN 206
12.1.5 KUWAIT 216
12.1.6 REST OF MIDDLE EAST AND AFRICA 226
13 MIDDLE EAST & AFRICA IN-FLIGHT CATERING SERVICES MARKET, COMPANY LANDSCAPE 227
13.1 COMPANY SHARE ANALYSIS: MIDDLE EAST & AFRICA 227
14 SWOT ANALYSIS 228
15 COMPANY PROFILE 229
15.1 DNATA 229
15.1.1 COMPANY SNAPSHOT 229
15.1.2 REVENUE ANALYSIS 229
15.1.3 COMPANY SHARE ANALYSIS 230
15.1.4 PRODUCT PORTFOLIO 230
15.1.5 RECENT DEVELOPMENT 230
15.2 GATEGROUP 231
15.2.1 COMPANY SNAPSHOT 231
15.2.2 REVENUE ANALYSIS 231
15.2.3 COMPANY SHARE ANALYSIS 232
15.2.4 PRODUCT PORTFOLIO 232
15.2.5 RECENT DEVELOPMENT 232
15.3 CATHAY PACIFIC CATERING SERVICES 233
15.3.1 COMPANY SNAPSHOT 233
15.3.2 COMPANY SHARE ANALYSIS 233
15.3.3 PRODUCT PORTFOLIO 234
15.3.4 RECENT DEVELOPMENTS 234
15.4 LSG GROUP 235
15.4.1 COMPANY SNAPSHOT 235
15.4.2 COMPANY SHARE ANALYSIS 235
15.4.3 PRODUCT PORTFOLIO 236
15.4.4 RECENT DEVELOPMENTS 236
15.5 NEWREST 237
15.5.1 COMPANY SNAPSHOT 237
15.5.2 COMPANY SHARE ANALYSIS 237
15.5.3 PRODUCT PORTFOLIO 238
15.5.4 RECENT DEVELOPMENT 238
15.6 ABBY'S CATERING 239
15.6.1 COMPANY SNAPSHOT 239
15.6.2 PRODUCT PORTFOLIO 239
15.6.3 RECENT DEVELOPMENT 239
15.7 AEROCHEF 240
15.7.1 COMPANY SNAPSHOT 240
15.7.2 PRODUCT PORTFOLIO 240
15.7.3 RECENT DEVELOPMENT 240
15.8 AIR CULINAIRE WORLDWIDE 241
15.8.1 COMPANY SNAPSHOT 241
15.8.2 PRODUCT PORTFOLIO 241
15.8.3 RECENT DEVELOPMENT 241
15.9 AIR FAYRE 242
15.9.1 COMPANY SNAPSHOT 242
15.9.2 PRODUCT PORTFOLIO 242
15.9.3 RECENT DEVELOPMENT 242
15.10 AIR GOURMET 243
15.10.1 COMPANY SNAPSHOT 243
15.10.2 PRODUCT PORTFOLIO 243
15.10.3 RECENT DEVELOPMENT 243
15.11 ANA CATERING SERVICE CO., LTD. 244
15.11.1 COMPANY SNAPSHOT 244
15.11.2 PRODUCT PORTFOLIO 244
15.11.3 RECENT DEVELOPMENTS 244
15.12 BEHA CATERING 245
15.12.1 COMPANY SNAPSHOT 245
15.12.2 PRODUCT PORTFOLIO 245
15.12.3 RECENT DEVELOPMENT 245
15.13 BRAHIM'S HOLDINGS 246
15.13.1 COMPANY SNAPSHOT 246
15.13.2 REVENUE ANALYSIS 246
15.13.3 PRODUCT PORTFOLIO 247
15.13.4 RECENT DEVELOPMENTS 247
15.14 CAFS 248
15.14.1 COMPANY SNAPSHOT 248
15.14.2 PRODUCT PORTFOLIO 248
15.14.3 RECENT DEVELOPMENTS 248
15.15 DE LUXE LIMITED. 249
15.15.1 COMPANY SNAPSHOT 249
15.15.2 PRODUCT PORTFOLIO 249
15.15.3 RECENT DEVELOPMENT 249
15.16 DO & CO AKTIENGESELLSCHAFT 250
15.16.1 COMPANY SNAPSHOT 250
15.16.2 REVENUE ANALYSIS 250
15.16.3 PRODUCT PORTFOLIO 251
15.16.4 RECENT DEVELOPMENT 251

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